We all know time is money, so what if I told you your business could be missing out on over 30% of possible revenue every year without any increase in your business costs?* That's one heck of a pile of cash you're missing out on. And it would go straight to the bottom line.

But more importantly, what can you do about it?
The answer – unleash the benefits of a quality job management software package.

Managing billable time is one of the core elements of any professional services business.

So how do you and your staff keep track of the hours spent against what you've estimated or quoted on?

Your dedicated staff play a major role in the success of your business. And good employers reward staff with more than just a paycheck. They make them feel worthy, respected, and most importantly, valued. 

This holiday season, make sure you show your appreciation with one of the Christmas gifts for employees ideas that are unique and personalised to your staff. 

1. Plan out your day

Before you sift through your hundreds of new emails, voice messages and start on that task you've been putting off all week, grab your morning coffee and set out a schedule for your day. Seems simple enough but this is the number one rule to increase productivity. 

Set a timer for each of the tasks and layout when you're going to get each task done by. e.g.

8.30-8.45am - Plan day

8.45-9.45 - Reply to emails, phone call, chase up supplies

9-45-10.30 - Go over blueprints for the Jones' job

10.30-10.45 - Morning break

Whether your clients are private or commercial businesses, good customer service is paramount. It’s what separates businesses apart. Dealing with difficult customers is one of the most challenging things to wrestle with in a business especially if you're having a less than perfect day! So how do you handle a customer who is dissatisfied, angry, impatient, intimidating, demanding or frustrated? We give our top 4 tips.

Prompted by an article from Anurag Harsh

Many believe that technology is diminishing our intelligence. In some cases this is true, even with the loss of ability to recall phone numbers of family and friends and do simple mental arithemtic. But is this leaving us more room to think outside the square, collaborate new process, ways of doing things or even make new discoveries and inventions?