Great! Welcome, Congratulations!

Switching to Abtrac makes perfect sense.

We’re looking forward to working with you, you can give us a call to get underway. 

We'll talk through how you want launch Abtrac in your business and take it from there.

This page outlines some of the next steps

With Abtrac you get access to real people who will listen to your particular query and help you find a solution.

Not just online help files and videos. We have One-on-one training and a local support team with real world expertise and experience.

Whether you are on a trial or have a paid subscription Abtrac has free telephone and email support between the hours of 8.00 am – 4:00 pm AEST and AEDT, and 9:00am - 5:00pm NZST and NZDT.

More about support

No, there is no fixed term contract.

You pay monthly, a valid credit card is required for you to continue using the Services on a month-to-month basis after the free trial period ends.

Yes, there will be some set up fees.

The costs depend on how much you'd like the Abtrac support team to be involved, what you sign up for, and how you plan on launching Abtrac at your company.

Optional onboarding costs include: data migration, training , invoice set up, configuration to other systems, and project management to help establish Abtrac in your offices.

When you call us we can talk through the options together and provide a cost proposal.

This page outlines some of the steps to consider

Monthly fees are payable by credit card (MasterCard or Visa), a surcharge of 1.5% applies.

Abtrac is a mature online platform - we’ve been cloud based since 2014.

When we moved Abtrac to the cloud we wanted the best database management, backup procedures, and disaster recovery policies to keep your data safe. That’s why we chose Microsoft Azure to develop and host Abtrac.

In addition to the protection provided with an Azure framework, Abtrac has been developed with our own standard security measures.

Read about our security measures in more detail here

Abtrac is licensed on the number of users (current employees).

We define ‘employees’ as being not only current logins, but the number of current employees being managed through Abtrac– that is anyone who logs on, or who has timesheets done for them, or is being processed through Abtrac in any other capacity (as project managers, consultants) in any period.

All users required a paid license, whether they are full time, part time, students or contractors.

You can increase or decrease the number of current employees at any time.

We cannot license for part months, so if you've made a change after the last billing confirmation it will take effect from the next invoice.

At any time an Abtrac user with admin rights can review and update licensing and payment details from the subscriptions page in Abtrac.

Invoices are sent on the 1st day of the month. You then have 7 days to review your invoice and make any changes to your subscription. Payments are processed by Abtrac on the 20th of the same month.

Yes, you pay monthly per person - with no fixed terms.

There are no standard, professional, or enterprise plans for Abtrac. You get unlimited access to all the core features, only paying for the number of users each month.

You can increase or decrease the number of current employees at any time. You can also add or remove any optional extra modules.

Sign up here to try Abtrac free for 30 days—no contracts, no credit card required. You'll have unlimited access to all features, including optional extras, with no limits on data or users. The trial also includes demonstration and training videos, as well as free telephone and email support, plus onboarding consulting to help with your evaluation (fair use rules apply).

At the end of the trial, you can subscribe or contact our sales team to discuss an extension. If we don’t hear from you, your login(s) will be deactivated, and any data entered will be deleted within one month of trial expiry.