Your dedicated staff play a major role in the success of your business. And good employers reward staff with more than just a paycheck. They make them feel worthy, respected, and most importantly, valued. 

This holiday season, make sure you show your appreciation with one of the Christmas gifts for employees ideas that are unique and personalised to your staff. 

A guide to managing the money in your business.

Let's face it, you're in business to make money. If you’re not getting through the work at hand nor making as much money as you think you could be, then the first place to look is how you manage your revenue generation and your expenses. That's what this guide is all about.

Timesheets are a digitised record of your life at work. Your own human memory simply isn’t up to it. Timesheets are your online memory booster.

1. Plan out your day

Before you sift through your hundreds of new emails, voice messages and start on that task you've been putting off all week, grab your morning coffee and set out a schedule for your day. Seems simple enough but this is the number one rule to increase productivity. 

Set a timer for each of the tasks and layout when you're going to get each task done by. e.g.

8.30-8.45am - Plan day

8.45-9.45 - Reply to emails, phone call, chase up supplies

9-45-10.30 - Go over blueprints for the Jones' job

10.30-10.45 - Morning break

Regardless of what kind of clients your business has, providing an excellent client experience is paramount. It's what differentiates your business and is part of your competitive advantage. Dealing with difficult clients is never easy, but they will inevitably crop up at some point and it's important know how to deal with them in a professional way, so that in the end, you can turn a negative experience into a positive one. How do you handle a client who is dissatisfied, angry, impatient, intimidating, demanding or frustrated? Here are our top tips.

You are an expert in your industry, respected by your peers and appreciated by your clients. Large projects are successful due in significant part to the contribution of you and your team. Do you feel the same confidence when it comes to managing the people you engage with on a day to day basis?