Share your Abtrac experience

Survey Results 2026

What Abtrac clients told us about their payroll software

We asked Abtrac users to share their experience with payroll software – which systems they use, what works for them, and what they’d like to change.

Thank you to everyone who took part.

_{We received 46 responses, giving us a useful snapshot of payroll software across the Abtrac community.}

Xero and MYOB remain the favourites

Xero Payroll was the most commonly reported system, used by 37% of respondents, followed by MYOB products at 22%.

Smartly Payroll also featured, with 15%, and Crystal Payroll, iPayroll and Reckon made up the bulk of other applications

_{Most Australian survey participants use MYOB or Xero, while New Zealand payroll users are spread across a greater range of systems.}

Payroll software choices are relatively settled.

Most respondents have been using their payroll solution for several years and are generally satisfied with their current system. Businesses have typically invested time in setting up payroll processes, leave rules, compliance requirements and employee records, making payroll software less likely to change than other business applications.

Xero and MYOB continue to dominate.

Between them, Xero and MYOB account for more than half of all responses. While there are several other payroll products in use across the Abtrac community, no single alternative emerged with enough demand to justify a new payroll integration in the near term.

Ease of use remains a priority.

Respondents consistently highlighted straightforward pay runs, leave management and reliable support as key strengths of their chosen software.

Payroll is a business-critical function, and users value systems that make compliance and day-to-day administration as simple as possible.

Reporting and timesheet workflows still present opportunities

Some respondents would like better reporting, easier leave adjustments, or a smoother way to move timesheet data between systems.

We also suspect some Xero and MYOB users may not be aware that payroll integration with Abtrac is already available and we'll feature this in upcoming webinars.

MYOB payroll integration remains an NZ challenge

Several respondents use MYOB payroll in New Zealand.

Due to regional differences in MYOB's payroll products and integration options, payroll integration with Abtrac is not currently available for many NZ users.

If this changes in the future, it's something we'd be keen to revisit.

We’re asking Abtrac users to share their experience with payroll software

Which system do you use, what works for you, and what would you like to change

Although the initial survey has closed, we’d still welcome further submissions. The more responses we receive, the better picture we’ll have of the payroll solutions being used across the Abtrac community.

Your feedback may also help us decide which payroll integrations to investigate in the future.